Facebook blunder a reminder that nothing's private online

Published Monday November 23rd, 2009
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MONTREAL - The case of a Quebec woman who says she lost her long-term disability benefits because of photos that appeared on Facebook should serve as a reminder that nothing on the Internet is truly private.

And a technology expert says its a perfect opportunity for people to take stock of their social networking platform profiles and just what about their life is on the net.

The Quebec woman, Nathalie Blanchard, has seen her case gain widespread attention since it came to the attention of local media last week.

Blanchard said an insurance agent told her that the long-term disability cheques were terminated after photos of her on the popular social networking website came to the attention of the insurance company.

Blanchard, 29, has been on leave since Valentine's Day 2008 from her job at IBM in Bromont, Que, battling severe depression. The company in question, insurance giant Manulife, declined to comment on the case specifically but has said in a statement: "we would not deny or terminate a valid claim solely based on information published on websites such as Facebook."

Blanchard's battle comes as another Facebook-related blunder left the Liberals dealing with controversy on the weekend after Janine Krieber, the wife of former leader Stephane Dion, posted comments of Facebook criticizing current boss Michael Ignatieff.

Carmi Levy, a technology expert says these recent incidents involving Facebook postings should serve as a reminder that nothing is truly private on the net.

"In this day and age, where everyone is a broadcaster through Twitter, Facebook or other social media, it never ceases to amaze me how unaware people are of the implications of something such as a Twitter update or a Facebook update," Levy said in a telephone interview Sunday.

"It should give pause to anyone who uses these services that anything they put online can at some point come back to bite them."

Blanchard, 29, said in a telephone interview from her home near Montreal on Sunday that she doesn't regret the photos she posted and it was poor form for the insurance company to diagnose her depression as being cured using the photographs.

She has no issue with the photos allegedly used against her, including ones showing her having a good time at a Chippendales bar show, at her birthday party and on a beach holiday.

"I'm not going to put pictures of myself crying on Facebook," Blanchard said.

"I'm sick and I don't need everyone to know it - people who need to know I'm sick know and the other 500 (friends) I have on Facebook don't need to know I'm suffering from depression."

Her lawyer, Tom Lavin, said a civil suit was filed in Quebec Superior Court on Friday and the next court date in the case is Dec. 8.

He calls the insurance company's actions totally inappropriate and is seeking $275,000 for his client.

The issue of Facebook privacy has taken centre stage in Canada, where the site has been prompted by the federal privacy commissioner to make changes that would better protect privacy for users.

Levy said as social media continues to evolve and become even more popular, people will need to better educated about the risks they're taking.

But the best way to truly remain private?

"Stay off-line completely," Levy says.

 

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I agree with Ms. Blanchard, I myself suffer from a chronic disorder, which, I do not make public knowledge on FaceBook, because I don't feel the need to have people feel sorry for me, or use my illness as a "crutch". I am in pain almost every day of my life, but forge through it with a smile. And, I agree with Blanchard, I don't post pictures of me crying or grimacing in pain. I post pictures of events I am a part of, or special occasions that take place with family, friends, coworkers. I am not on disability, but probably could be, but I chose not to be. Just because someone is on disability, it doesn't mean they aren't able to smile, and have fun.
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R O, Fredericton on 23/11/09 06:37:51 AM AST
Its not a crime to be disabled , but it is a crime to pretend to be disabled and get paid for it. , not saying she is pretending but obvious someone thinks she is because they cancelled her benifits.
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I Love My Dog, Fredericton on 23/11/09 08:01:53 PM AST
Not all but for the most part, people who use Facebook,Twitter,etc, seem to think they have immunity to posting pictures of whomever doing whatever and whenever they want. Without consent its an invasion of privacy and grossly disrespectful. I don't use Facebook but know many who do, and judging by the comments I hear every day that are posted seems like people like to hide behind the vail of the internet and say whatever they want. Some of which they would never say in public or to a person "in-person". These social networking tools are turning many people towards virtual faceless arrogant behaviors. Seems like these websites have given many people some E-Bravery. Its certainly not everyone who misuses these tools of communication, but many do and I beleive its driven by the lack of respect people have for each other and acknowledging the rights of people in general. We all want our individual rights to do what we please until such time as someone elses rights infringes on our own.
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H Black, Moncton on 23/11/09 08:05:24 PM AST
Probably a good idea to refrain from posting photos of "having a good time at a Chippendales bar show, a birthday party and on a beach holiday" if you are being paid to be sad.
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smart city, Saint John on 25/11/09 09:20:44 AM AST
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