Cut Costs at Fire Department

Published Tuesday January 27th, 2009
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Most fire halls in Canada would envy the number of firefighters, fire stations and equipment in Saint John.

In a city with only 68,000 people, 161 full-time firefighters operate out of seven stations with some of the best equipment available.

The Insurers' Advisory Organization has deemed the level of protection so high, it has credited Saint John businesses with a coveted two rating. This positions the Saint John Fire Department as one of the top 20 fire services in the country.

The high level of protection comes at a big cost. With a $20.4-million budget this year, the local fire department is by far the costliest in the province. That's nearly $300 for each person who lives in Saint John.

It's stunning, then, that Saint John Mayor Ivan Court takes issue with people who complain about the price.

During a pre-budget interview on the local CBC station, the mayor used the example of his own father who needed medical attention Saturday morning at his east side home on Ellerdale Street. Court said the firefighters who responded came from the west side because all the east side firefighters were tied up with the tanker truck that turned over on its side on Loch Lomond Road earlier that morning.

In that incident, electrical arcing gave minor shocks to two police officers and a small amount of oil spilled.

"That tells you we don't have a Cadillac service," Court said. "If there was another incident like this, would there have been enough fire protection? I doubt it."

This statement demonstrates the wrong attitude when it comes to managing resources properly. No one disputes that it's important for an industrial city with old housing stock to have a good fire service. But does it make sense to send a ladder truck with several firefighters to help a senior with a medical emergency? The latest statistics, for instance, show that 32 per cent of the calls the fire department responded to in 2007 were medical emergencies.

Fire chief Rob Simonds says Saint John is following best practice by deploying fire personnel to such calls. The firefighters and big equipment are available for rare disasters, so in the meantime, they may as well respond to medical issues.

The chief argues it would increase costs to buy smaller cars for the seven fire stations to answer medical calls.

This is disingenuous. Big, costly equipment should never be sent for medical calls, piling on mileage and decreasing the life of these important and costly vehicles.

The district fire chiefs at the fire stations all have SUVs. There are also full-size sedans available to fire inspectors. Surely, during medical emergencies, these vehicles could be freed up.

The mayor's cheerleading for everything the fire department wants isn't surprising given that the local firefighters' union supported him in the last election. But it was voters who elected him, not just firefighters, and they still want value for their hard-earned tax dollars.

 

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Brian Sissaboo, Saint John on 27/01/09 07:50:03 AM AST
The Mayor seems to want to protect the 'entitlements' of the largest consumers of city revenues. Perhaps changing that thinking even a little bit could result in better value for each tax dollar.

Insisting on the PD, FD and Operations finding efficiencies within their departments, listening to ideas from the public, asking for ideas from inside, implementing these ideas and rewarding the suggestor of cost savings ideas, might result in a better managed city and better run departments.
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Ella H., Saint John on 27/01/09 07:55:07 AM AST
"Fire chief Rob Simonds says Saint John is following best practice by deploying fire personnel to such calls"

Perhaps our Fire Chief to do some reasearch. Yes, thriple response (ambulance, fire, and police) was once considered best practice. However in the articles I have read this was along with "Medical Priority Dispatch". This utilizes a triage approach to dispatching as to whether EMT alone is all that is required or whether FD rescue units are needed to respond as well.

So instead of sending all these big expensive trucks to every emergency (thus bring up stats and budget) we should be looking across North America at what best practices really are.

www.emergencydispatch.org
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Colin H., Saint John on 27/01/09 08:29:06 AM AST
First of all let me say up front that I am a city firefighter. I will try to present some facts which unfortunately the paper is not a fan of doing.

Brian. Yes it's true we do a coverage system but in that instance on the weekend that truck did come from Manchester Ave because it had to stay in between lower west and the city limits. And it wasn't a ladder truck as the paper reported. and it only had 4 people on it, the same as all our apparatus.

Ella. Check the budget. The Fire Department recieved half the percentage as the Police. The police have 160 people and a budget of 22 Million. The Fire department has 170 full time and apporx 30 casuals and budget of just over 20 Million.

Colin. PSCC(911)does follow a triage system just like other cities. we are not sent until the emergency reaches a certain level. We only respond to approx 30% of the calls that Ambulance NB recieves. So it's not about bringing up stats. To respond to medical calls only requires .4% of the budget.
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nicks dad, Saint John on 27/01/09 09:14:21 AM AST
Why do we send Firefighters to a medical call? I believe it has to do with a Union contract (surprise! surprise!)
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D A, near Saint John on 27/01/09 09:20:25 AM AST
DA. Actually no. You will not find that language in any contract of the police or Fire. It is a city policy adopted by council as was stated last week. Council apporoved this method in the interest of saving lives and filling the gaps of the ambulance service. It may surprise you to know how thin the ambulance service is for this city. But I'll leave that for an EMT to answer.
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nicks dad, Saint John on 27/01/09 09:25:13 AM AST
nicks dad - I really appreciate your honest answers on questions that have been bothering me due to lack of information. Is this information published anywhere where the public can see (e.g. dispatch policy and rates)? Would responses to medical emergencies be lower if EMT was more efficient?
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Colin H., Saint John on 27/01/09 09:42:32 AM AST
The city ought to go back to letting ambulances handle medical emergency responses. Not even the Fire Dept. is trying to make a case for sending 4 men on a ladder truck to transport an ailing old man to the Emergency Unit at the local hospital. Court's father still needed an ambulance. Meanwhile, all that fuel, all those firefighters, idling, just burning our tax dollars out the exhaust, and we see why the City's finances are in the red, why taxes can't be significantly lowered and why the cost of residential services from the city are way out of whack compared to the cost of such services in other provincial cities. Yet if you watched Common Council last night, you would have thought that City Mgr. Terry "the fox" Totten was a financial genius. By comparison to the financial ignoramuses around the horseshoe praising his budget, maybe he is.
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Reading Between the lines, Saint John on 27/01/09 09:55:14 AM AST
Reading between the lines you are misinformed. first off it wasn't a ladder truck. There is no ladder truck on the west side.Yes there was 4 men on it. No it did not transport him to the hospital. We were there because the gentleman had to be carried down 2 flights of stairs onto the ambulance.

Colin. I'm not sure how you would find out about dipatch policy. I could tell you how Fire is dipatched. The info I am providing is all in a report that the Fire chief submited to coucil and is available on the city web site. All his stats are verifyed by PSCC through there computer aided dispatch as well as reports filed through the NB Fire Marshall. These may be good jumping off points for you if you would like any more info. In the meantime I would answer any question open and honestly . As for the EMT's I would suggest you find one and ask them. You would be very surprised how little ambulance coverage there is in the city from time to time.
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nicks dad, Saint John on 27/01/09 10:12:41 AM AST
I think people should know why FFs are sent to medical calls. The trucks carry oxygen, trauma kits, and a defibrillator (for cardiac arrests). When a 911 call goes through and it is determined that it's a code one - life threatening emergency, (cardiac arrest / difficulty breathing, severe bleeding, etc. the FD is sent out immediately because they can arrive first and provide basic pre hospital care to this person. (first aid, administer oxygen, CPR & defib). Also - sometimes the area is so flooded with calls that ambulances are tied up and the person who requires help ends up waiting for an extended period of time. That is where first response from the firefighters is also critical. I might be biased, but I would want that fire truck responding if one of my family members or friends were the ones calling for help.
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fire fighter, Greater SJ area on 27/01/09 10:15:04 AM AST
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