
We are doing our job. Are you, Your Worship?
Published Tuesday June 30th, 2009


Last Monday night at Saint John common council, Mayor Ivan Court announced that the Telegraph-Journal threatened to change its tough coverage of city hall only if he were to lower taxes and fire Terry Totten, then the city manager.
Mr. Court said he was told this in a meeting by the publisher Jamie Irving, managing editor Ron Barry and myself, and he proclaimed it proudly as if sharing a state secret, as if he was finally going to publicly humiliate the provincial daily newspaper by blowing our cover.
But here's the thing: I am proud of that meeting, and the unyielding stance taken by the Telegraph-Journal to demand better for the city and its people. The meeting, while private, certainly wasn't a secret, and it was initially only with Mr. Totten. Mayor Court barged in unscheduled.
Mr. Totten, who resigned earlier this month, blamed the newspaper's coverage of his generally poor record at city hall for his decision to accept a half-million dollar severance package and a pension of $16,000 a year.
Resigning was Mr. Totten's decision to make, and I have no personal feeling either way.
But I am fiercely proud that the newspaper has stayed true to its most pressing purpose - to make the community better and stick up for Saint Johners and their interests. If that means a different city manager, then so be it.
Yes, we told Mayor Court and Mr. Totten unequivocally that if the citizens of Saint John received better service in the way of lower taxes, safer drinking water and better roads, then the stories we wrote would reflect that reality. There is nothing wrong with that, and we have delivered the same message in numerous editorials.
Here is what happened leading up to, and during the meeting Mayor Court is crowing about:
On Dec. 5, I received an email from Mr. Totten, inquiring about the tone and focus of a series reporter John Chilibeck was working on about the drinking water situation in Saint John. He expressed concern that a negative agenda was being pursued.
I responded and offered to hear his concerns on the phone. Five days later he replied that, on the heels of another story he found negative, we needn't bother having a conversation.
In the days following, he requested a meeting with managing editor Ron Barry, publisher Jamie Irving and myself.
So, on Friday, Dec. 12 at 3:30 in the afternoon, we sat down with Mr. Totten in his office on the eighth floor of city hall.
He said he felt he and his colleagues were being unfairly targeted for harsh criticism and asked what he could do to stop it.
Our answer: Do a better job running the city.
In these words: lower the taxes, provide safe drinking water, fix the pot-hole riddled streets, clear the snow quickly and efficiently, and pick up the garbage in a similar manner.
We cited all these as examples of how city hall could affect change in what they perceive as negative coverage. Poor performance by city managers would result in critical and challenging coverage.
The world over, if politicians are doing a good job, and citizens are generally satisfied, the newspaper coverage reflects that.
About 15 minutes into the meeting, Mayor Court arrived without warning, saying he hoped we didn't mind him sitting in.
We asked why they couldn't run the city most cost effectively. They insisted it was impossible. We asked why they couldn't provide better services. They said they were doing the best they could under the current tax rate.
Their conversation was often circular, and their explanations made little sense. One thing was clear, they didn't understand the newspaper's role.
They blamed our coverage of city hall for chasing off prospective employees.
They said if we cared about the city we would write positive stories
On a number of occasions, Mr. Totten goaded us to "put some skin in the game" and partner on a consulting study to determine how to run the city more cheaply.
For better or worse, running the city is not our job. But it is our job to look out for Saint Johners, who may surely thrive or struggle as the city itself does. The meeting, which lasted two hours, ended cordially but, from my viewpoint, with little understanding.
We made it clear we would continue to do our job and demand better for the taxpayers of Saint John. Were we wrong to do so? Absolutely not.
If a newspaper can not act independently to affect change for the good of a city, a province or a country, then it fails.
Mayor Ivan Court must have decided he didn't like our stance because after New Year's he proclaimed at common council that he would no longer give interviews to the Telegraph-Journal, not unless Jamie Irving would agree to debate him on city issues in a public forum.
When asked to rate the performance of Mayor Court on a variety of issues - first year in office, handling of water and recreation issues - 400 Saint John residents gave him on average 4.6 out of 10, in a CRA poll commissioned by the Telegraph-Journal earlier this year.
Fifty-six per cent of those same respondents rated him below 5 out of 10, only 11 per cent scored him 8 or higher, and 65 per cent said they somewhat or completely oppose the city's decision to spend tens of millions on a new police station in a recession.
Our only response through all of this has been for Mayor Court and the staff at city hall to do their jobs. We are doing ours.
Shawna Richer is editor of the Telegraph-Journal.


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If the TJ is even partially responsible for the resignation of Terry Totten... then YAY! If they can accomplish the same thing with this Clown of a Mayor... more power to em.
Newspapers often like to brand themselves as the conscience of the community, and in some ways it is true. The dysfunction in Saint John is not something th TJ reports ... it is also something the TJ implicitly fosters, with this editorial as a classic example. The "watchdog" position fails to provide leadership, and reduces what should be a creative and dynamic process of community building into a divisive battle based on egos of both sides.
There is a touch of irony to the TJ position, the "watchdog" stance seems to be selective in its targets at times.
Both sides are responsible for making Saint John successful. Why didn't Richer say, "What can the paper do to help?" If you are truly the voice or conscience of the community, then your responsibility is to be constructive.
Now this, where she writes that she's 'proud' of the paper? What is there to be proud of? The TJ and Shawna have almost no credibility left. Shawna's got her work cut out for her when she tries to find a job after this one.
PS....To the Mayor and Council: Notice how nowhere in that list of urgent problems was the need for Peel Palace mentioned?
I personally do not believe his story and bluster anymore and find him unacceptable. he seems to me , he needs to be always appealing to his base and this base seems to be taking priority over the needs of citizens of the city.
we have a major company/industry in saint john and new brunswick who emply thousands called IRVING , and they want to be be here.
why can't we have a mayor who gets it, and just works both ways.........ie for the city and it's people and for the irvings.?
it can be done.
are you listening bob manning?
Mayor 'know it all' typically could not keep his nose out & barged in uninvited. Now he tries to make it sound like a conspiracy. It does not take much of a brain to understand the TJs stance. If you improve management of city resources resulting in efficiencies, lower taxes and improved service to taxpayers it stands to reason that the TJ will be more positive about the situation. Totten had proved to be incapable of producing these results.
Typically, the Mayor, instead of listening, has done nothing to foster these efficiencies and reduce taxes. Instead he supports highly expensive boondoggles and the status quo on poor service.
Heaven help us if we have to endure 3 more years of his bufoonery.